1 - Général conditions

The general conditions of sale descript below are purposed to define relations between MK35 EDITIONS, the address of which is Chemin des Espérettes 30200 Saint-Laurent de Carnols, France, and the customer defined below or the user of the Website http:/www.mk35.com and accepting the present general conditions of sale. All representing informations about in this site, advertisings or general rates are only given as an estimation and can be modified by MK35 EDITIONS without advice. The only confirmation of an order online on the Website or by way of phone, mail, fax, email, means unconditional acceptance of the present General Conditions of Sale.

2 - Prices

The prices of our products are indicated in euros without handling and shipping costs. All orders are payable in euros. MK35 EDITIONS keeps the right to modify prices at any time but products will be charged  on the basis of the current rates at registration time. Products remain MK35 EDITIONS property until payment is totally completed. The amount is payable cash the day when placing the order.

3 - Products

The characteristics of proposed products to be sold are presented on the Website MK35 EDITIONS or by way of advertisings of press. Photograhs do not enter contractual fields. MK35 EDITIONS responsability cannot be taken if errors happened. The mentioned informations consist in product category, wording, mark, scale, price. The customers can inquire by email, fax, or mail in case they would be doubting about the precise nature of an article. 

4 - Orders

Orders can be transmitted by mail, email, fax or online on the Website MK35 EDITIONS. No one-cancellation of order will be accepted without preliminary agreement of MK35 EDITIONS. Besides, MK35 EDITIONS keeps the right to refuse the order from a customer in current dispute with would exist.

Our products are proposed without limit of stock, except for a product definitely unavailable. However in case of ordering a product momentarily unavailable, a restocking is effected in a short delay. The order of the customer is then put into wait state. If the product is definitely unavailable, the item is removed from the order and the price is substracted from the sum. If the payment is effected by credit card - not online - debited money corresponds to the new value of the order. If the customer had used another way of payment – credit card online, bank transfer - the totality of the initial payment is collected, and a CREDIT of the same missing product value will be join in the parcel. Besides, our novelties in preparation can be mentioned on our rates or on our Website without details about release dates. The customers can inquire by email, fax, or mail of availability before ordering.

5 - Delivery

All items are delivered at the specified customer’s address when placing his order. Delivery process will be initiated after signing up order by the customer and payment totally collected. If the authorization of debit is not obtained, in case of refusal from the bank, order will be automatically put into wait state 15 days, then cancelled.

Delivery can be effected according to the various methods of expeditions following :

(For shipping in France, see the French conditions)

1) For the European countries, delivery by the postal service "Priority or economy small parcel" or by "International Colissimo or Economy parcel" :

Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovénia, Spain, Sweden, Switzerland (included Liechtenstein, San-Marino, Vatican), United Kingdom

AND

Albania, Belarus, Bosnia, Bulgaria, Croatia, Macédonia, Moldova, Russia, Ukraine

Ø       Postal charges 20 % for any order

2) For the other countries and the DOM-TOM, delivery by the postal service "Priority or economy small parcel", by "International Colissimo" or by "International economy parcel" :

Africa, Canada, Madeira, Maghreb, United States, East and Middle-East, Asia, Océania

Ø       Postal charges 25 % for any order

6 - Delivery time

The orders are treated under 15 days (postal delay non included). However if a product is momentarily unavailable, the order of the customer will be put into wait state.

7 - Claims

It is the customer’s responsability in checking and making reserves for the arrival of goods and exercising, if needed, any appeal against the Post office. When receiving products, the customer has at once to verify their outlook and their correspondence regarding to the order. Any claim relative to a defect of delivery goods, to an error in quantities or to an erroneous reference with regard to the order confirmed by MK35 Editions have to be formulated by mail, phone, fax or email within two days of reception of items, otherwise the right of claiming will stop. The customer has to indicate his coordinates, the reference of the product(s) and the reasons of his demand. MK35 Editions will proceed to the exchange. Any return of goods requires the preliminary agreement from MK35 Editions. In any case, the return of goods is under customer’s responsibility for the risks and for the costs. In any case of return, only items unopened and in their original conditions – packaging, accessories, note... - will be accepted.

8 - Method of payment

MK35 Editions proposes several methods of payment :

- By credit card : Visa, Eurocard / Mastercard. The validation of the order by credit card means mandate to pay the amount of the order, postal charges included. The customer has the choice between two ways passing his credit card informations.

1) By faxing the order form edited through the Website, on which he will add the number of his card, the type of card - Visa, Eurocard / Mastercard - the date of validity, the last 3 numbers of the cryptogram at the reverse of his credit card, and the name of the bearer of the card. These informations must be transmitted the latest 24 hours after printing of the order form on the Website.

2) Online with secured payment by SSL encryption and secured server giving the credit card informations mentioned here above.

- By bank transfer.

9 - Right of retraction

Within 7 days of delivery, the individual customer has the right of retraction, being entirely paid back – including postal charges – dismissal expenses of goods staying at his expense. However any product  incomplete, damaged or dirty will not be resumed. Refusing delivery, leaving package in the Post office, cannot be considered as the expression of the right to refuse any order from a customer who would have already exercised his right of retraction several times.

10 - Property reserve and responsibility

MK35 Editions keeps the property of goods until their complete payment by the customer. The property transfer to the customer occurs when payment is totally completed. Nevertheless, during period between delivery and transfer of property, the risks of losses, thefts or destruction are chargeable to the customer. Non-fulfillment by the customer of the obligations for payment, whatever the cause, confers to MK35 Editions the right to require the immediate restitution of delivered goods, at expenses, risks and responsibility of the customer.

11 - Confidentiality of data

Specific Name data supplied by the customer are not communicated to third parties.

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